Attention: Executives, Leaders, Managers, Team Leads and HR professionals ...
Have you had enough of the breakdown of communication between your leadership team and the frontline.
Perhaps as a leader in the workplace who must rely on the behavior of others to achieve your key performance indicators you are familiar with frustration. With the people on the team, and what they do. With systems, and how people are just unable to follow them. With yourself, and the way that set yourself up for disappointment every time you hope for the best .. again.
It doesn't take all that long for the frustration of disappointment to grow into anger.
I can't help but wonder of you are also familiar with dance of blame. Your team baling everything around them for not reaching the goals. The systems, the process, the equipment, the rest of the team ... it's never their fault, right?
In almost all places of work we find people losing control of their emotions. When the mistakes pile up and the frustrations have grown beyond what they can handle. This is often where the leader loses sight of their own responsibilities, taking on more than they can really handle, but all because they have to, right?
It doesn't take long for over-responsibility to create a sense of overload. This is the seed-bed of overwhelm, where too many a leader loses control of their own emotional state. This is where instinct takes over in a stressed state of being and "good" people find themselves doing "bad" things that come to regret.